Do not work here! - werkgeversreview Anonieme werknemer bij Key Travel

1,0
8 feb 2020
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are no longer pros to working at Key Travel. Anything good has been stripped away by senior management.

Minpunten

Key Travel has an incredibly toxic environment with little work / life balance. Almost all longer term employees and senior management, who once made the company a good place to work, have either been laid off or left voluntarily because they couldn’t take the culture anymore. No work / life balance: expect massive amounts of work (and needing to respond regularly outside of business hours), with no ability to add resources or additional staff to your team. Lots of projects, including a multitude of system changes, means there is no stability. Everything is chaos. They will call this “growth” but it’s making every employee miserable as there’s no end to the changes and extreme workloads. Low pay - everyone is significantly under paid for the industry and expertise. Inaccurate tax payment - Key Travel has never gotten it right. Expect to owe money to various state and local tax agencies because the deductions from your paycheck will be inaccurate or completely missing. You need to be your own advocate to have this corrected. Get familiar with your tax laws. Mediocre benefits - be prepared to spend a lot of money or avoid the doctor and hope for the best. Not ideal when this company negatively affects your mental health. Senior management - the president for North America is incredibly phony and not to be trusted. The global CEO is the same. No clear communication from either and a lot of shady business practices. Other - they have stripped the holiday part down to nothing from what was previously a highly anticipated event that gave the office lots of joy. Lots of offices have been closed, people are being laid off, and no one is being replaced. Seems like a real down turn financially.

Ontdek andere reviews over Key Travel

5,0
30 apr 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Key Travel has a very cohesive executive team that is committed to ensuring all aspects of the company strive toward category leadership . And, employees are among the most dedicated and passionate I have seen in my work experience. Communication is honest, frequent, and has a single goal in mind of enhancing the customer experience. There is also considerable energy to enhancing and optimizing the employee experience as well, to ensure retention, job satisfaction, and recruiting success. Considerable investments have been made in 24/7 teams, technology, and multi-channel contact methods.

Minpunten

A very competitive space, so balancing growth and investment with often changing market and people conditions can be a challenge. This is apparent with all travel businesses, at this time of increasing complexity in the industry and around the world.

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Reactie van Key Travel
1y
Hi there, thanks for your feedback. We agree our colleagues are excellent and at the heart of making Key a success. Our proprietary technology is built for this sector and award winning.
1,0
8 apr 2020
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wish I could come up with some but it’s frankly impossible.

Minpunten

Having been in this industry for a very long time, I’ve never come across an executive team that is more dishonest, untrustworthy and so blatantly obvious that they are all about their personal gains. It’s very disappointing because it could have been a great company that did great things. When I say ‘executive team’ I want to be clear that I’m speaking to the NA President and the Global CEO. They also brought their friends into the circle, but because of lack of space - and lack of giving a crap - I won’t mention them here. (You know who you are KB). This was seriously the most toxic and sexist environment I’ve ever worked in. That this type of behavior and overall working conditions can still exist in today’s environment - boggles my mind. A lot of very, very good and qualified people worked here who were run off because of the horrible working conditions. The two ‘new’ senior leaders completely changed the company - in a very negative way- very quickly and it’s a downright shame. Employees deserve much better. The customers deserve much better. It’s a sad outcome.

10
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