Keypath Education

Reviews voor Keypath Education

Serious Challenges Ahead - werkgeversreview Anonieme werknemer bij Keypath Education

2,0

12 sep 2016

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

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Pluspunten

The recurring theme with Keypath is "The People are Great". This is true. They have a lot of very talented and enjoyable people to work with. Most the managers are very flexible about time off and a good work/life ratio. It's a very casual environment. You can wear shorts & t-shirts as long as there's nothing obscene.

Minpunten

The emphasis is on the services being offered in the Palatine office while the "fee for service" portion of the business in the Lenexa office is being left to wither and die with its failing clients. Palatine grows by leaps and bounds while Lenexa has multiple layoffs in a year. They have toxic relationships with their "fee for service" clients. Their clients don't respect them. They ignore Keypath's advice, then put the blame on Keypath when they don't meet numbers, and Keypath is apparently okay with it. They also put way too much emphasis on the account teams. Their product suffers because they pay to have bloated account teams, but farm out most of the work that goes into to creating their actual products. A couple years ago, they put all emphasis on education and dumped non-education clients made, which lead to the name change from Plattform to Keypath. This made sense for the OPM team, but left the "fee for service" teams with a dying market to struggle with.

Reactie van Keypath Education

Thanks for your comments and I take them very seriously. We strive every day to improve our company to adapt to the evolving education environment. Not going to re-hash an old debate about our other locations. We built a new business in Palatine, Australia, UK and Canada to launch and manage OPM. It is a strategy to diversify our business model, not to forget about our fee for services teams. We will agree to disagree on our best practices and strategies. These are in place, and all the employees are working very hard to implement. Agree on our people! Wonderful attitudes and have kept the company moving forward while we evolve our business model.. Good luck on your future.

Ontdek andere reviews over Keypath Education

5,0

27 okt 2025

Student advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Minpunten

Limited advancement opportunities available in current org structure.

Reactie van Keypath Education

We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve

1,0

5 mei 2026

Student advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Strong remote‑first culture, which I appreciated.

Minpunten

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

Reactie van Keypath Education

Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward

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Gerelateerde zoekopdrachten: Vacatures bij Keypath Education | Salarissen bij Keypath Education | Arbeidsvoorwaarden bij Keypath Education | Sollicitatiegesprekken van Keypath Education

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