Customer Service Reps treated like children - werkgeversreview Customer Service Representative bij Kohl's

1,0
4 nov 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You do get an employee discount on products which was nice (though easy to spend too much of your paycheck there!)

Minpunten

Cashiers are highly pressured by managers to get customers to apply for Kohl's charge cards. It was so annoying and I hated it. They pay you a small commission for each application you get, usually 50 cents or so. But the pressure was ridiculous; store level managers got pressure from upper management and they had quotas/"goals" for how many applications per day.

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5,0
9 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Easy job, and ok pay for first job

Minpunten

Could use more hours for employees.

3,0
29 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

managers can be friendly at times

Minpunten

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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