Lack of process and communication - werkgeversreview Administrative bij LRG

1,0
30 jan 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Can't think of any pros

Minpunten

No idea what is going on, poor staff retention

avatar
Reactie van LRG
3y
Thank you for taking the time in leaving us a review. We are sorry to hear about your experience with Leaders Romans Group. We take all feedback seriously and strive to continuously improve our service to both our customers and staff. Regarding your comment on staff communication, we will be sure to emphasis the importance of clear and effective communication to our teams. Our goal is to ensure that both our staff and customers feel supported and valued. Retention of our staff is a top priority, as we understand the impact that high turnover can have on the customer experience. We are committed to creating a positive and supportive work environment, and will continue to make efforts to retain our talented team members. Finally, our top priority is the well-being of both our staff and customers. We will continue to prioritise and invest in their comfort and satisfaction, and we appreciate your feedback on these important issues. Thank you for your feedback and please don't hesitate to reach out if there's anything else we can do to improve your experience in the future. Razna - HR department

Ontdek andere reviews over LRG

5,0
28 dec 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It was a good work environment

Minpunten

Bad work environment for managers

avatar
Reactie van LRG
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2,0
27 apr 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It help me a lot during my student years I was earning

Minpunten

It took so much time Customer satisfaction was the thing

avatar
Reactie van LRG
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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