25 jan 2016
Reactie van Language World Services
10yAs an employer of professional healthcare interpreters, we are proud of our highly-selective and thorough onboarding process. Unlike all of our competitors, we employ 100% of our workforce and meet all health screen, drug test, background check and regulatory requirements as mandated by our clients who insist that we undergo the same rigorous screening they employ for their own healthcare staff. In addition, we offer industry-leading trainings to ensure the competency so essential to the bedside work that we do.
Language World pays for all trainings and continuing education for our onsite interpreters. For those who wish to be a video interpreter (optional, with more set hours), we reimburse for 22 of the 40 client required hours. To help interpreters meet this requirement, we offer complimentary access to 31.5 online hours, and credit previous interpreter training (no expiration date or cap) or medical assistant trainings (no expiration date and up to 8 hours).
If an interpreter works an annual average of 30 hours, LWS does offer health benefits. Since we make such a large investment into recruiting skilled linguists, it is not in our interest to hire an interpreter who will not be satisfied with the number of hours worked. We are also upfront about the nature of our client requests: on-demand, 25% emergent and in 1-2 hour increments. Many of our interpreters prefer part-time, flexible work schedules with the ability to turn down individual assignments; however, this is not an 8-5 job and we make no such claims to our interpreter candidates.
If these value adds are not made clear to any candidate, we accept full responsibility and will take this review into consideration as we strive to improve upon our onboarding process. It is certainly not our desire to discourage, mislead or rush anyone as they endeavor to become a highly-valued Language World Interpreter.