It's a sweatshop. Poor management who disrespects an interpreters and pays a bare minimum. - werkgeversreview Interpreter bij LanguageLine Solutions

1,0
20 aug 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home. No commute to work.

Minpunten

Although there's no pay for a vacation or a sick days, you still can be denied it. Misleading work description: however you're hired as a medical interpreter, sometimes you don't receive clinical calls for a days. You have to answer all kind of calls: banks, mobile and cable operators, health and auto insurance, IT companies, hotels, courts and other legal and federal institutions, 311, 911, etc. You, basically, work in a high volume call center, which provides an interpretation for any type of business. You have to be a " Jack of all trades" and be familiar with terms and specifics in many areas ( which is practically impossible). You'll get paid bare minimum and your physiological and emotional needs will be disregarded. Meaning, because most of the time, calls are coming non-stop, you wan't be able to go to a bathroom or take a short break, to calm down after an emotionally hard call. Even after working for a company for more than 8-10 years, interpreters don't get a raise. On the contrary, at any time your pay can be reduced and if you disagree, you'll have to quit. Or again, at any time, they can force on you a video interpreting, where you'll have to do more work, pay out of your pocket for a high speed internet, without a pay raise. You have to wait for a help or an answers from a management for a days. Sometimes you have to call a Help Desk or send a Support Request several times before your issue will be resolved. Bottom line, think carefully, before you'll decide to apply for work here. It'll cost you a great stress for a very little pay.

Ontdek andere reviews over LanguageLine Solutions

5,0
10 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I feel that I work for a very organized company.

Minpunten

Just have to get used to/be ready for same day job assignments.

avatar
Reactie van LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

avatar
Reactie van LanguageLine Solutions
1d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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