Avoid this sweatshop - werkgeversreview VRI Interpreter bij LanguageLine Solutions

1,0
31 jul 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working with Kelly was an experience that had its ups and downs. The bright spot in my time there was undoubtedly the weekly pay on Fridays, which provided a sense of reliability. Additionally, the consistent schedule was a definite advantage, as it allowed me to plan my personal life accordingly. However, despite these positive aspects, there were certain aspects that hindered my overall enjoyment. One major drawback was the difficulty in changing my schedule. It seemed as though there were numerous rules and regulations associated with altering my working hours, which made the process challenging and troublesome. The constant changes in these rules only added to the stress, making it even more frustrating for me. Overall, while the timely pay and predictable schedule were definite highlights of working with Kelly, the arduous nature of adjusting my shifts and the ever-changing rules made the experience difficult and stressful.

Minpunten

I feel compelled to share my terrible experience working for this company as a sign language interpreter. It is nothing short of a modern-day sweatshop, lacking any standards or regard for their employees' well-being. The company operates under ridiculous rules and penalties that are utterly unfair. Arriving just two minutes late results in a penalty, and even failing to button up your company shirt entirely comes with consequences. Flexibility is nonexistent here, as changing shifts is forbidden, and if you receive a last-minute call, be prepared to work overtime without any consideration for your personal plans or commitments. This place feels like a slave labor establishment, where your needs and rights as an employee are utterly ignored. In fact, I found it necessary to keep a bedpan by my desk because taking even a five-minute break would result in penalties. How can any employee be expected to survive under such conditions? It's disheartening that this company does not uphold any RID (Registry of Interpreters for the Deaf) standards for sign language interpreters. They fail to recognize the importance of treating interpreters with respect and providing them a conducive work environment. It's clear that their priority lies solely in maintaining strict control over their workforce.

avatar
Reactie van LanguageLine Solutions
2y
Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

Ontdek andere reviews over LanguageLine Solutions

5,0
10 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I feel that I work for a very organized company.

Minpunten

Just have to get used to/be ready for same day job assignments.

avatar
Reactie van LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

avatar
Reactie van LanguageLine Solutions
1d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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