Pluspunten
Stay home. That's all. Nothing else.
Minpunten
Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week.
Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference?
Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.