Working here made me sick physically - werkgeversreview Mandarin Interpreter bij LanguageLine Solutions

2,0
28 dec 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

Tranining for entry level employee.

Minpunten

Too many. Besides low wage, high stress working enviroment. It has a very bad medical insurance plan that it covers almost nothing. Because of the high intensive interpretation and mental stress from clients(poor audio, vague voice, spoken too fast, nonsense, accent, wrong language...), I got TMJ and went to so many different doctors, they couldn't fix me. The pain comes from your head, your ear, your mouth. When you eat, when you talk, everything that you need to use the temporomandibular joint and the muscles connecting to it. The things that you do without thinking now becomes a problem. The wage paid was so minimum and the cost is your health. I had left the company for a while, but the chronic pain it left me still constantly bothers me. They even took me money without my permission after a year I left from my 401k plan, but yet to be able to explain the difference amount. And Lincoln Financial Group wouldn't do anything about it, because they only listen to LLS, their customer. Please run away from the company if you can before it destroys your health!

avatar
Reactie van LanguageLine Solutions
1y
Thank you for sharing your experience. We acknowledge the demanding nature of interpretation work, and we offer various resources aimed at supporting interpreters' mental and physical health. While we understand that experiences may vary, we regret that our offerings did not meet your expectations. Regarding your concerns about your 401(k) plan, it is important to understand the plan guidelines. We wish you all the best in your future endeavors.

Ontdek andere reviews over LanguageLine Solutions

5,0
10 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I feel that I work for a very organized company.

Minpunten

Just have to get used to/be ready for same day job assignments.

avatar
Reactie van LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

avatar
Reactie van LanguageLine Solutions
1d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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