No room for growth, say no to everything you ask for such as time off or schedule change. - werkgeversreview Interpreter L4 bij LanguageLine Solutions

2,0
7 mei 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Easy to take a day off when you have something urgent comes up.

Minpunten

Too strict on all the small details rather than investing in accurate interpretation (such as lighting on your face when you do video calls, it has to be directly in front of you. If your window is on your right and it shows that the source of lighting is coming from the right side, you wouldn't pass QA). Very high traffic, you might be getting 8hrs back to back call if you're interpreting a high demand language. No Work from home reimbursement at all. If you happen to have a technical issue (such as portal wouldn't let you set yourself as available to take calls - which is not your fault), you wouldn't get paid.

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Reactie van LanguageLine Solutions
1y
Thank you for sharing your experience. We’re glad to hear you found it easy to take time off when needed—we understand how important flexibility can be. We appreciate your feedback regarding our quality assurance standards and technical policies. Our goal is to support interpreters in delivering accurate and professional interpretation in a secure and consistent environment, which is why certain technical requirements—like lighting—are in place. That said, we recognize how important it is to balance these expectations with the realities of working from home, and your insights are helpful as we continue to evaluate and improve our processes. We strive to ensure fair handling of system-related concerns, and we are always working to strengthen support and communication in these areas. We wish you the best in your future endeavors.

Ontdek andere reviews over LanguageLine Solutions

5,0
10 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I feel that I work for a very organized company.

Minpunten

Just have to get used to/be ready for same day job assignments.

avatar
Reactie van LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

avatar
Reactie van LanguageLine Solutions
1d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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