Dead End Claims Job - werkgeversreview Case Manager bij Liberty Mutual Insurance

2,0
24 nov 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of FTO, good training ground for claims, exposure to large accounts

Minpunten

when you use your FTO, you are so far behind when you return that you wish you never took off. Claims Management is out of touch, unrealistic metrics, subjective rating system, bonus program is getting smaller, favoritism, nepotism, cliques, incompetent managers

Ontdek andere reviews over Liberty Mutual Insurance

5,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance, benefits, friendly people that want to see you win

Minpunten

The expect you to work independently, which is good and bad

1,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits. Generous 401k match

Minpunten

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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