Top-Down Management Structure - werkgeversreview Sales Representative bij Liberty Mutual Insurance

2,0
20 okt 2014
Aanbevelen
Goedkeuring directeur
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Pluspunten

Personally developed my networking skills with other business professionals to build a referral base. Was a good place to get your "training wheels" in the insurance business if you are someone who aspires to open your own brokerage.

Minpunten

Sit in a cubical most of the day on the phone. Heavy outbound call volume. Even for veteran, top sales representatives in the country, it is mandatory to be in the office 1-2 evenings per week until 8-9PM or later with phone calls being tracked. Average earnings of sales representatives dropped significantly when the company began over-staffing the sales force which also resulted in a higher turnover percentage. Top-down management structure created high levels of micro-management. If you take all 15 vacation days you will likely miss your quota.

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5,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance, benefits, friendly people that want to see you win

Minpunten

The expect you to work independently, which is good and bad

1,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits. Generous 401k match

Minpunten

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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