Don’t do it - werkgeversreview Claims Resolution Representative bij Liberty Mutual Insurance

2,0
22 feb 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They training is long and the start you off pretty slow. This leads you to believe you will have the work life balance you’ve always dreamed of. This lasts for a few months before pure hell hits. You can start shift as early as 7:00am

Minpunten

The total loss department is a revolving door. I used to wonder why there was so much turnover, but you will find out after a few months. The claims don’t stop stop coming. The work load is unreal. You will get constant calls , calls reviewed weekly as if this is a call center, unrealistic metrics to meet, never ending emails, responsible for completing total loss settlements and follow up on paper work. The appraisers are not involved in disputes all the load falls on you. The bonus is profit sharing based on performance paid in March opposed to December like most companies If you you are looking to be drained, overworked, underpaid and stressed come here. I left another carrier and can truly say the grass is not greener. I will be out of here very soon.

Ontdek andere reviews over Liberty Mutual Insurance

5,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance, benefits, friendly people that want to see you win

Minpunten

The expect you to work independently, which is good and bad

1,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits. Generous 401k match

Minpunten

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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