Lightspeed

Reviews voor Lightspeed

Making it Human and DEI Initiatives are used as window dressings - werkgeversreview Anonieme werknemer bij Lightspeed

1,0

19 sep 2023

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible paid time off The people - Lightspeed hires very intelligent people. It’s a shame that folks end up leaving quite soon after they started. So no real progress can be made with projects etc.

Minpunten

- Path to profitability by any means necessary - cut travel for employees to see each other if remote, etc. However the C-Suite can travel to the South of France and the Carribean for their off-site meetings. Not to mention minimal increases, and unclear promotion cycles. - DEI as it relates to return to office - a question came up in a company wide Q&A where concerns were shared around returning to office for BIPOC and women. Our CPO had a politically correct and fine response, however the CEO insisted on taking the mic and saying that ‘this company has some challenges ahead, so you can either prioritize winning and success or work life balance’. What message is this sending to employees who are parents or caretakers and do not have the choice but to take care of people and prioritize work life balance. Does this mean they are not bound for success? He also said ‘this isn’t for everybody - so if it’s not for you maybe Lightspeed isn’t for you’. - lack of core vision - this company was built on the value of supporting SMBs, etc. Now all of a sudden we went High GTV customers. The CEO is trying to be toast and shopify without having what it takes to get there.

Reactie van Lightspeed

Hi, thanks for your review and the impact you’ve been making at Lightspeed in your time so far with us. It’s great to hear you enjoy the flexible paid time off and we agree that Lightspeed hires very intelligent people - our people are our greatest strength! Your feedback on the return to office framework is concerning to read. We strongly encourage you to reach out to our confidential email, people@lightspeedhq.com to book time for a conversation or speak with your People Business Partner about this. We want all of our people to feel supported to thrive and do great work. We truly believe in the power of our hybrid approach of a combination of in-office and work from home – we have world-class offices designed to empower our people to get creative, solve problems and achieve our mission. We’d love to sit down for a talk about this and hope to hear from you directly soon.

Ontdek andere reviews over Lightspeed

5,0

25 nov 2024

Data entry clerk

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

nice atmosphere and understanding people

Minpunten

Very hard for people who dont communicate

3,0

10 nov 2025

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Minpunten

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

Reactie van Lightspeed

4mo

Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.

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