Pluspunten
Since they work with franchises, you have the opportunity to work with a variety of verticals instead of how most agencies focus on one specific niche. However, the majority of their clients use outdated strategies. So you will be frustrated not being able to implement cutting-edge tactics that you may read about.
Minpunten
I wrote a much longer review that didn't get posted, so I'll keep this short. 1. The executive team is very biased on who they promote and pay. Most of the people they promote and pay well are in the "inner circle" that originally started the agency. If you are a new hire, there will be very limited (if any) room for career advancement. 2. The executive team and directors are out of touch with cutting-edge marketing strategies, have no desire to improve their craft, and constantly take credit for work that isn't theirs. There is no "delgating" - 95%+ of the client work is done by entry level employees with little to no support from management. What makes this worse is that internally, they act like the executive team is the most important part of the company... when many of them don't understand even basic digital strategy. 3. Not the best environment for women or entry-level employees. Many of the male leaders say inappropriate things to employees, and have even said things to clients that have gotten them fired. They make entry-level employees feel bad at their job, do not provide legitimate learning and development training, and will make you hate marketing.