Great way to get into insurance. - werkgeversreview Customer Service Representative bij Loya Insuance Group

3,0
9 aug 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-As a Csr you can make up to $16 an hr. -Base stays at $12 an hour. -You can bonus $2, $3, or $4 dollars, depending on office you are in. -Weekly pay every Friday. -Learn about how insurance works. -Direct Company. -You dress nice. -Paid training. -As a CSR you can earn as much as $600 a week (Gross) -Managers earn around $16 an hour (base) and up to $20, if bonus is $4 -Open inside Cardenas markets. -A lot of growth opportunity, specially if you have potential.

Minpunten

-Upset customers (very) -Monday thru Saturdays. -Rotating schedules. 9am to 4pm or 1pm to 7pm -No overtime. -You get surveyed. -You can easily loose your bonus $, if you make many errors. -3 write ups and you're out. -Endorsements suck, because at renewal they change premium. -Adjusters that suck (a lot) -Claims don't want to be paid out. -Have to make at least a sale a day. -$30 cancellation fee applies if you let policy cancel, and come back to open a new policy. -Monthly payments rarely decrease, usually stay the same. -Can't change due dates. -Highest limits are 25/50/25 (in CA). Which is pathetic. Medical is only $1k -To change an address you need a bill under your name. -To make changes you must step into office, can't do it over the phone. -Depending on office you are in you need to meet a monthly goal. 10 or 12 sales per CSR -Towing is only in case of an accident, not roadside assistance. -Push for so called 73's, which are people with Full Cover & have no tickets, which is dumb because out of 5 out of 10 people that walk into Fred Loya don't have licenses, the other 3 or 4 have 2 or more tickets and the remaining just have a liability car. .

Ontdek andere reviews over Loya Insuance Group

5,0
13 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great flexibility and enjoyed customer service

Minpunten

If you don't enjoy customer service this job is not for you

3,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great people to work with; Attorneys and paralegal s work as a team

Minpunten

Micromanaging and must clock in and clock out. No overtime.

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