Excelente - werkgeversreview Anonieme werknemer bij Lufthansa InTouch

5,0
14 sep 2020
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Plano de carreira, benefício viagem, plano de saúde, odontológico, participação nos lucros.

Minpunten

Nao tenho nenhum apontamento negativo para fazer a essa empresa.

Ontdek andere reviews over Lufthansa InTouch

1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

* Relocation package. * 2.5 months of paid accommodation. * Issue in the accommodation was resolved within 3–4 days.

Minpunten

*Promised support after onboarding, but little support in practice. *Thrown into difficult customer calls after only 4 weeks of training. *Constant complaints from angry and impatient passengers. *Extremely complex and outdated systems. *Continuous call monitoring and performance evaluations. *Very strict break policies. *Unpaid time spent logging into work systems. *Frequently changing shifts (morning, afternoon, evening). *High stress and burnout risk. *Poor work-life balance.

3,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good starting background point for an airline industry

Minpunten

Low rate of retention for tenured employees

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