They did pay well, but the working environment was not pleasant or enjoyable. - werkgeversreview Anonieme werknemer bij Lumen

2,0
3 mei 2011
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There were some good people that I met along the way. Employee's are able to make a difference with the customer. In the last few years, many ineffective employees were let go (many were good old boys). Finally, the company started to offer proper high speed internet to many locations.

Minpunten

The lack of accountability lowered moral and productivity. This created an environment where good workers were punished and poor/sloppy workers were not. Database and workforce software upgrades were poorly designed and impliemented. It usually seemed like they were implemented too early and were done in haste in order to meet a deadline.

Ontdek andere reviews over Lumen

5,0
15 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great Culture very good people

Minpunten

Tech stack is a little shaky

avatar
Reactie van Lumen
3w
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
2,0
13 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Minpunten

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

avatar
Reactie van Lumen
3w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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