Culture is gone - werkgeversreview Director, Practice Transition bij MDVIP

Since September 2024, the company culture has changed significantly. Under the former CEO, Bret, there was a clear focus on putting physicians and patients first. Decisions were guided by what was best for them, and there was a strong sense of purpose and teamwork. Since Larry took over, the environment has become heavily revenue-driven, with much less emphasis on people. The culture feels far more corporate and metrics-focused. There is now a mindset of assigning “a throat to choke,” meaning a single individual is held solely responsible when something goes wrong. This has created a culture of fear rather than collaboration. The performance review system also shifted to a strict 1–5 annual rating scale where, in practice, most employees are rated a 3 regardless of the scope of their responsibilities or additional roles taken on without added compensation. These ratings directly determine raises and bonuses, which feels discouraging given the increased workloads many employees are carrying. In my case, I went from managing a team of 2 to managing 10, while being asked to take on even more responsibility—often working double or triple the hours. When I requested a promotion and compensation adjustment to reflect the expanded role, I was ultimately laid off.