Pluspunten
Seriously dedicated people. I have never worked with a more passionate group of people. However, the White Savior complex that exists at MSI detracts from this passion.
Minpunten
For an organization working to improve the lives of people in poor-resource settings, you would think more would be done to make the staff body in HQ look a bit more like the people they serve and to enshrine the principles of diversity, equity and inclusion in the staff and operations. This is far from the case. In fact, racism and racist attitudes exist strongly. I have seen non-White employees mistreated and scrutinized unfairly. There is also a disgusting culture of "we are here to help them". This White savior complex has no place in development. Another thing I took a big issue with is the London HQ office building. It is woefully outdated and too small- insufficient and inadequate work spaces and meeting rooms; toilets that lack proper heating, smelly basement meeting rooms, etc.