Low pay, little growth - werkgeversreview Support Engineer bij MacTech

1,0
5 feb 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

• We get a used Mac

Minpunten

• Leaders micromanaging , owner is not a people person • No internal growth, no formal training • Support engineers paid $10 commission for each hour billed, regardless if standard or advanced support • Salary expects you to bill clients 4 hours per day, otherwise you’ll make less than initially offered • Clients beware of advanced support - #ripoff • Poor IT hygiene • Passwords saved in plain text • Passwords are not encrypted

Ontdek andere reviews over MacTech

4,0
16 okt 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really relaxed environment that allows you to learn and grow as an IT professional. The team is friendly and great to get along with. Everyone generally works together to solves problems and there is no typical "hierarchy" where someone is stuck doing grunt work. If you worked at Apple for several years and want to grow your career as an IT professional, this is a great place to land. Learning about networking and SaSS is great. There are a wide variety of clients, technologies, and systems to manage and learn. If you have a good attitude, they will work with you to develop your technical skills.

Minpunten

While the flat organization can be a plus, sometimes it leaves people hesitant to tackle on tasks and/or take on responsibility for certain projects. A top-down IT team helps with project management where a Level 1 IT tech may be intimidated by work that should be accomplished or managed by Level 2 or 3.

1,0
15 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Mactech is being bought out

Minpunten

Too many to list, but the owner Emanuel is an awful human.

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