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Thank you for taking the time to share your feedback. We're glad to hear that you've had a positive experience with the support from our PreSales team – collaboration across teams is something we truly value.
At the same time, we're sorry to hear that you're not satisfied with our compensation and product pricing. We regularly review our compensation packages to ensure they remain competitive and fair, while also balancing the long-term success of our business. Product pricing is carefully considered to reflect the value we aim to deliver to our customers, but we appreciate that perspectives can differ.
We value open feedback and encourage you to share your thoughts directly with me as well, you can contact me via email: clarissa.chesterton@matrix42.com
