Mercer

Onderdeel van Marsh

Reviews voor Mercer

Valued Clients Over Employees - werkgeversreview Customer Service Representative bij Mercer

2,0

19 apr 2019

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Extensive, paid training and plenty of opportunities. That is, if you can keep up with the ever escalating and changing demands of the clients and/or quality-assurance dept while also enduring the grueling and mandatory open enrollment overtime hours.

Minpunten

Mercer's company culture and practices prioritized clients over employees. They lost many great people who cared about the happiness and well-being of Mercer employees above the clients.

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5,0

21 jun 2026

Principal

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great pay and benefits for employees

Minpunten

Work life balance is an issue at times

3,0

20 jun 2026

Associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Minpunten

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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