Mervice is a good company to work with and grow your career. - werkgeversreview Customer Service Representative (CSR) bij Mervice Infotech

No pros of working there at all.

you'll not get your incentives properly. Salary might be late sometimes, they might deduct some amount without any reason. unprofessional behaviour

Helpful trainers and team leaders On-time salary with performance bonuses Friendly work environment with good support Good stepping stone for freshers 💼 Work Environment Supportive and friendly team Good management and leadership Positive company culture Safe and clean workspace 📚 Training and Development Proper training provided Opportunities to learn new skills Ongoing support and coaching 💵 Salary and Benefits Competitive salary On-time salary payments Good employee benefits (healthcare, bonuses, etc.) 🕒 Shifts and Flexibility Flexible work hours Night shift allowance 🚀 Career Growth Clear career path Promotion opportunities Performance-based incentives 🌐 Client and Process Experience Exposure to international clients Variety of processes (voice, non-voice, etc.) Fast-paced and engaging work

Night shifts affected my sleep schedule Not much scope for growth after a certain point 🕒 Work Hours & Shifts Long and irregular working hours Night shifts can affect health and sleep Rotational shifts disrupt personal life 💰 Salary Issues Low starting salary for freshers Few or no salary hikes Incentives not always guaranteed or clear 📈 Limited Growth Slow career advancement Promotions may depend on favoritism Few opportunities to move into different roles 😓 Work Pressure High call targets and strict metrics Stressful environment, especially during peak hours Dealing with rude or difficult customers regularly 🔁 Repetitive Work Tasks can become monotonous Lack of creativity or decision-making freedom 🧍‍♂️ Management & Policies Poor management or micromanagement Unfair or unclear HR policies Lack of transparency in performance evaluations 🚫 Work-Life Balance Less time for family or rest Weekend shifts may be mandatory