So bad it beggars belief - werkgeversreview User Experience Researcher bij Meta

2,0
11 jan 2023
Aanbevelen
Goedkeuring directeur
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Incredible benefits and amenities, wellness reimbursement, the most beautiful campus that has ever existed, the best food in the sector, the opportunity to do some interesting, if totally meaningless, work. Before Cambridge Analytica, there was a real magic to the place. Mark is a genuinely generous person and I think he actually does care about employees (though he's indifferent to users). I was impressed time and time again with his commitment to staff at all levels, not just FTEs but facilities staff, security - during Covid he really wanted to create safety for everyone at Meta and he put his money where his mouth is. Honestly - legendary behavior. I'll never forget how he showed up during the beginning of the pandemic. I believe the pain he expressed at having to layoff staff was real. Also, though Meta isn't perfect, it does the best job of having an authentic conversation around DEI that I have ever seen. I learned a lot during my tenure there and grew as a person. I think my time at Meta was critical to helping me develop a more nuanced, deeper understanding of allyship and giving deeper focus to my inner work. I've never been able to say that about any other employer.

Minpunten

I've never seen human beings treat each other like this before and I came from IB. My org was hyper political and cutthroat, it's not a safe environment. The PSC process was described on Blind as "performance theater" and that stuck with me because it's so painfully accurate. Mark's heavy-handed style and the broken incentive system has created a learned helplessness. The product strategies are so asinine (often coming down from Mark himself) it's impossible to take them seriously, but dissent can be very dangerous. As a result, very few at Meta are invested in the products nor do they believe in Mark or the vision. Every leader I know within my former org is simply grinding out another quarter of TC, there's no real passion or even basic integrity. Underneath the toxic positivity and fake love for the products there is only political maneuvering, no real product vision. Many teams are hyperpolitical, some of the worst people I've ever met in this industry have done extremely well at Meta. The culture openly rewards sinister behavior, there is evidence that managers who show they're willing to damage people in pursuit of a goal will be rewarded. The workload is insane, during Covid we were expected to do a regular 70 hour week for months on end. I was told by my manager that to pass PSC I needed to prioritize Meta over my health. HB1 visa holders in particular are exploited with overwork. I've never worked at a company where someone committed suicide during the workday. Meta is a completely self serving company. There is zero focus on the user. As the "Meta/Metamates (barf)/Me framework was announced I had to laugh - where's the user in all this? Who is Meta serving? Its advertisers and itself. Inefficiency is a point of pride. At one point a C level bragged that they had dozens of designers working on some small aspect of some logo, as if this was a good thing, like they had been really thorough. It was embarrassing and emblematic of the bloat.

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advanced and lots of learning opportunities

Minpunten

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5,0
17 mrt 2014
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It might be easy to roll your eyes when people from Facebook say how open their culture is, but it's true; it's more open than any other place I've worked at. At a company wide-level, secret projects, public incidents, important non-public business metrics and the like are all openly discussed. You can ask questions about them directly to Zuckerburg at the weekly Q&A. I think the idea is that if everyone is on the same page or at least, differing views are heard, the company will be stronger, and solutions may be offered from a place you didn't expect. This is much different from previous companies I worked at, where discussions on internal email lists would be shut down by some lawyer saying that there's certain things that can't be discussed, and important data is divided up to groups and individuals on a "need to know" basis, etc. This culture applies at a lower level too. You feel comfortable giving feedback to each other about each other, about product decisions, about management, etc. The flipside of this openness is that you of course, have to be willing to receive the feedback, you have to recognize that while openness and feedback is highly encouraged, decisions have to get made, and actions and data are more valuable than words. At the higher level, since the company trusts employees with access to so much information, keeping such info confidential from the outside world is taken seriously. It's a great place to work as an engineer. You're given a lot of freedom, but it's also a responsibility to make sure you're doing things that are valuable. You don't get much credit for working hard or being smart if you don't produce valuable output. One cool thing about Facebook, in contrast to other comparable companies (Google, Amazon, and Microsoft, though in truth, FB is much smaller), is how they have a pretty singular focus. Even with the differing areas (including advertising and such), they do a good job of keeping their eye on their mission of connecting as many people as possible. I also think they are way more empathetic to their users than most people give them credit for. It seems like popular opinion has it that FB is arrogant and only cares about its users insomuch as they represent $-signs. From within the company, it didn't feel this way at all. I saw a lot of empathy towards users, and a lot effort spent to improve or things or fix broken things with no direct financial benefit. The strategy is not complex. The thinking is that if they can make FB easier and more fun to use, then more people will use it for more time each day (which will also have a network effect of attracting even more people to use it), then the advertising dollars will follow. Of course, it is true that FB wants to make the audience more accessible to advertisers as well, but there are a lot of people at FB who care about privacy and security. They have really good infrastructure and really great ways to share the infrastructure and code. They have a lot of cool internal tools, and what they've built is really impressive, and more importantly, it helps your team build products faster without having to solve problems that someone else already solved. Every software company tries to do this, but FB seems to have been more successful with it. Perhaps it's because they're still relatively small, but if anything, I can at least say it is very cool while it lasts. The perks and work environment are great, unless you're one of those types that can't stand open office spaces. I've worked in both a private office and open offices in multiple companies. While I do think a private office has some benefits, I mostly think it's a personal luxury for the employee and a huge waste of money for the company. I'd much rather have the money go into other areas like salary, benefits, and other workplace improvements rather than the added real estate necessary to have offices. Of course, you've heard about the food and snacks. They have an amazing selection of great stuff, and what I like about it is that it sort of goes above and beyond expectations. Sure, some days, lunch is better than others, but I really can't complain, and the selection of drinks and snacks is amazing. It's not like you should work at FB just because of that, but it demonstrates FB's desire to make work as fun and convenient as possible. You'll be surrounded by people who like being there. I can't think of a better environment to work in. If you have a giant ego, you may not like it as much. Respect is definitely given to those that have deep experience in the industry, and they are expected to lead others and mentor more junior employees. However, if for whatever reason, you can't perform at the level expected, no one is going to care if you did this and that at Google or shipped ten things at MS, etc. FB also has a lot of fun events, and I made a lot of friends working there, so going to the events was fun. Also, if you're older and worried that FB is just a bunch of 22-year-olds, and that you won't fit in, I wouldn't worry about that. FB does have a lot of young employees (who are really smart btw), and it does hire a lot of people straight out of college, but it also attracts a lot of experienced engineers from other top companies like Google, MS, Amazon, etc. Work-life-balance seemed totally normal to me. It may be different depending on your team, but I felt you could do 40-50 hours of work a week for the most part and you would be totally fine. It's about what you produce, not how hard you're working. Other team members who had children would work normal hours and go home at normal times. I didn't see any of these folks have a problem when they left early to take care of their child or things like that. Of course, there could be times that people are expected to work extra if something critical happens, but for the most part everyone wants to avoid this and this happens sparingly, from what I observed. Now, there were many times where I chose to work late myself, but I never felt any pressure to do so. The caveat is that there are on-call rotations, and in addition, even if you are not on-call, you are expected to be reasonably available if the on-call person needs your help. However, again, no one wants this, and your team will work on ways to avoid these situations. The best thing I can say is that working at FB is about productivity. I didn't experience and political bs and it was a pleasure working with a group of people who were all concerned with producing a good product and making the best of the time spent while doing it.

Minpunten

FB expects a lot out of engineers, and you can't slack off. Of course, you shouldn't slack off at any job, but since FB is pretty fast-paced, there is a risk that you'll have trouble adjusting at first. FB has a lot of custom infrastructure and tools, and prehaps more impressively, it works great. It makes doing your job really great, but on the other hand, you'll end up learning a lot of stuff that won't be applicable elsewhere. FB's code-base is very good in some ways, but in other ways, it's not as great as some of the existing engineers think it is. I don't think this is that big of a deal, but the important part is that as an engineer, you need to quickly learn FB's values and practices and "get with the program" so to speak. If you don't like some things, then you just have to deal with it, as it's not likely you're going to change people's minds at this point. The nice thing is that things are at least very consistent.

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Reactie van Meta
10y
Thanks for your great feedback. We really appreciate the transparency from Mark, Sheryl, and the entire leadership team. This open culture does permeate throughout the company, and we are focused on maintaining it as we grow. Even as we have grown, our commitment to our values (be bold, move fast, be open, etc.) has helped us stay true to our culture, and we plan to maintain that commitment as we grow. --Your friends at Facebook
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