10 mrt 2020
Reactie van Momentum Design Lab
6yI’d like to thank the poster for their feedback. As a designer who built the agency based on my own successful design career, it saddens me that there seems to be such a misalignment between this former employee’s expectations of Momentum and how we align with the market needs. For over the past three years our designer’s average tenure for current employees, those that leave on their own, or via redundancy is roughly 3 years. We've been fairly consistent with tenure over the past 17 years. As an agency, we’ve consistently been rated as a global top ux agency based on our referenceable customers, consistent and proven methodologies and our long tenure rates in our team. It is my vision to continue to drive high customer satisfaction rates via our impactful strategy and design methodologies. It is a shame that we missed the opportunity to learn from their grievances while they were still with us. I’m always open to feedback so feel free to reach out to me via email or phone.