Sadly, used to be a great place to work, but just not a good experience anymore - werkgeversreview Customer Service Manager (CSM) bij MongoDB

1,0
10 aug 2020
Aanbevelen
Goedkeuring directeur
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Pluspunten

Cool office that no one is using right now, the MongoDB name

Minpunten

Management/leadership does not value or listen to their individual contributor employees. Used to be great, but just not a good experience anymore, cliquish groups, manager hard to work with, and since the CTO stepped down things have been going progressively downhill, my advice to anyone considering the role, keep looking.

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Reactie van MongoDB
5y
Thank you for taking the time to provide feedback; we respect your concerns. Our goal is to ensure that everyone has a positive experience at MongoDB. It’s important to us that every employee at MongoDB feels valued, respected, and heard by their managers. After nearly 13 years with the company, our co-founder Eliot Horowitz stepped down as CTO in mid-July but he continues to serve as technical advisor to MongoDB. We are excited that Mark Porter joined as our new CTO on July 20th to help lead our teams as they further develop our technology and products. We look forward to the contribution that Mark will make to our company. We are continuously working to create a culture of growth, inclusivity, learning, and development. Several of the ways we do this is through providing support, coaching, enablement, and training for all employees and feedback is a key part of this process. If you would be open to sharing more about your experiences, please get in touch with our Employer Brand Manager, jess.katz@mongodb.com.

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5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive people, a strong culture, and meaningful flexibility are the biggest positives. I've had the chance to work with thoughtful colleagues who care about doing good work and helping each other succeed. There are solid opportunities to learn, build relationships across teams, and contribute in a way that feels impactful.

Minpunten

Workloads can be heavy during busy periods, and priorities can sometimes shift quickly (which is expected in growing companies)

1,0
29 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work and decent pay

Minpunten

Really depends on the team, however middle management needs to be addressed. Toxic culture that truly depends on who your manager is. Silent layoffs are made to seem "Performance-based", then job is re-posted at a reduced range. Proceed with caution and understand that HR is not your friend.

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