Customer Service - werkgeversreview Customer Service Representative bij Musicnotes

5,0
1 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent Training and wonderful mission for a company. Musicnotes is one of the few ethical companies that one may work for, knowing that they are making a positive difference in the world.

Minpunten

Tech Department does not resolve root causes to customer complaints/inquiries, so the same scenarios occur repeatedly.

Ontdek andere reviews over Musicnotes

5,0
26 dec 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

nice people Madison is great

Minpunten

there is a lot of snow there

1,0
2 apr 2024
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There have been a lot of good people I met there over the years. Sadly most have left or are leaving the company

Minpunten

An obviously declining company. Had been thriving for many years. However, recently the previously retired and out of touch owner stepped back in and has been firing people left and right to push her own new agenda. There are new competitions in the industry that are doing things much better and Musicnotes couldn't keep up anymore. Ownership is attempting some last-ditch efforts to boost valuation of the company back to it's glory days so they can sell the company and retire. They have no concern for the casualties along the way. It's all about money. I really wouldn't recommend this company anymore unfortunately. It's a ticking time bomb.

4
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