Pluspunten
NASB is super flexible, insurance is great, 401(k) could be better, work/life balance, pay is okay. I preferred my previous dept and manager. Hate the pods they’ve introduced.
Minpunten
The software sucks, we keep getting introduced to new platforms they want us to utilize. Seems like a waste of money. Not sure why we can’t just use Encompass like everyone else? Management favors people and moves them up along. Can’t tell you how many times I’ve gotten some questions from LOs, LPs, etc that have me scratching my head. I’ve been in mortgages for some time but I’m having a hard time moving on up and I don’t understand how some of these people got to where they are without favoritism at play. Ridiculous. When they switched over to PODS they stuck us with the same pay even though they want us to do more, what a joke. I’ve been pretty mellow about it because hey at least I can still work OT. Then we received an email recently from my new boss whom is not anything they’ve portrayed themselves to be but I digress on that part, basically the email advised no more OT without management approval. Right before the holiday gift giving season and no bonuses or supplemental compensation unless you’re an LP or an LO, well just the 1k or so they give you for holiday bonus. NO ONE WILL ANSWER THE “ARE WE GOING TO BRING BONUSES BACK for everyone else?” I counted on that income. We have a crap ton of training with the extra work they wanna pile on and our previous duties too and no OT? Currently looking for a new job to have the opportunity to be an actual LP or LO. They did away with the JR program. How do we advance? I don’t know. Oh and I can’t tell you how many times I’ve heard some tasteless jokes on our virtual floor meetings. For example, this past May 5th. Someone cracked out some stuff about Cinco De Mayo, pretty insensitive and incorrect. I cringed hearing it. It was from one of the real higher ups, which was even worse. Maybe some cultural sensitivity training is something to look into? Invest in it.
