Great company to work at - werkgeversreview Customer Service Representative (CSR) bij Navient

4,0
23 jun 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good training and managers and very specific metrics to gauge performance

Minpunten

Project base customer service, sadly the project was discontinued

Ontdek andere reviews over Navient

5,0
3 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance and hybrid

Minpunten

Restructure of organization and services

3,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, culture and benefits. 5% 401k match. Christmas bonus plus annual raise and bonus.

Minpunten

Company leadership and direction of the business was not stable. They branched out to other areas which costs them to lay off most of the company.

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