"We do a lot of things well here, but treating people well isn't one of them" - werkgeversreview Anonieme werknemer bij Netcracker Technology

2,0
29 mrt 2019
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

* Varied opportunities around the world, and you can pursue as much as your appetite allows. If you never want to be at home, you can definitely do that * Sheer force of will can get you far. Set yourself up by building relationships with the right people, and you might be able to get anywhere in the company * Unless you're in charge of actually delivering a project to completion, you can get paid pretty well. I've since less intelligent people make more at Netcracker than smart and talented people in other companies. * Incredible autonomy if you're in sales, which is probably the only department worth working in for the right kind of person. They taught communications and strategies there that still allow me to run circles around smarter people

Minpunten

I think it is best to illustrate by way of examples: * You are made to fly in before a client's workweek starts and leave after it is done. For too many people, that means they spend their weekends on a plane instead * when a friend was going on vacation, their manager told them to leave their phone on and be prepared to take calls * when I filled in time sheets for working 8am - 7pm for a week, I was told to punch in a regular 8 hour day * working at a project abroad, we had to work even if their was a local holiday since we were not "local" ourselves. However, when it was a US holiday, we were told we could not take that day off, since we weren't in the US. * after negotiating with my boss on objective metrics for career progression, I asked what I needed to do to make it to the next level, and their response was "You need to make sure you have good relationships with XYZ" => Lots of "kiss the ring" BS * when there is a blizzard and road conditions are dangerous, they send an email out recommending you to ask your manager if you can use a holiday to work from home instead * a C-level asked a colleague if we would move from a more expensive region to a less expensive one. When my colleague asked if they'd keep the same pay, the executive replied "Of course not, you'd live like a king over there!". Needless to say my colleague quit soon after * they once tried to switch people over from receiving a fixed per diem for travel wherever in the world to a more region-based per diem which is supposed to account for varied costs. Funny thing is that all the per diems went down, even for more "expensive" regions, some by as much as 60% * no 401k matching It's just a thousand little things that stem from the culture being pushed by the cabal at the top. But hey, they know how to make money

Ontdek andere reviews over Netcracker Technology

5,0
31 okt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The environment around and with you will help you grow

Minpunten

Nothing much to tell abt

4,0
8 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some historical context to start with. NetCracker was built by some of the brightest graduates of its time. It used to be an extremely successful scale-up because of a combination of two factors: 1. The right moment and place: a wealthy and fast-growing telco industry needed a fresh start in their systems to roll out the infrastructure the world is using today. 2. A business model based on consultancy-style principles: hire talented graduates and unsettled perfectionists, pay them pennies, work them to death, and make a reasonable margin because of that. It worked really well. And then they lost it all due to classic leadership failures and star syndrome. Key reasons to choose NetCracker: You will meet some of the most brilliant people here and make friends for life. You will learn how to make impossible things possible, and you will learn rigorous delivery frameworks executed at a level very few companies and people in the world can match. You will also learn team-based brainstorming of subtle and bold political maneuvering. And many other advanced skills you will probably never need anywhere else. This company truly values outcomes and those who can deliver. Their survival depends on execution, so high achievers have always been valued and quickly promoted. However...

Minpunten

Number one bad thing you need to know (beyond working unreasonable hours for decades and learning non-transferable skills): There is a caste system. If you are 'delivery', you will never be admitted into the higher caste of western office decision makers, nor will you ever be equally paid. They will work you to death, promote you into even more impossible missions, but will never consider you at the same level, despite you owning the entire delivery process (revenue generation!) and managing teams of hundreds of people. NC operate in a highly chaotic and politically heavy environments of impossible transformation programs. They frequently commit to delivering programs that cannot be delivered, so they burn their high achievers to exhaustion and then praise a caste of politically savvy, non-tech 'managers' whose main role is not delivery but navigating the heavy corporate games of dinosaur-like or inertias telcos without any measurable outcomes. NC charge clients for software implementation, they pay you like you are doing some leisure product development, but in reality, company and tech teams at the forefront are driving painful full-scale transformations for which western-world consultants would charge $ thousands per hour. Ever heard of leadership skills? Forget about it. The entire leadership vertical has none, and no intention to develop any. (On the senior management level think of micromanagement, lack of EQ, team dysfunctions, lack of transparency, favoritism and all other toxic traits of poor leadership). Heard of things like QBRs, strategy planning, OKRs, etc.? Non-existent. Real program management or portfolio management? Non-existent. The entire workforce outside of Boston is treated like a body shop. No transparency of the company strategy. It’s both: there is no comprehensive strategy planning in place and a 'none of your business' attitude. The so-called department managers also have zero general management skills. No understanding of how to direct, plan, or execute strategy. And 90% of them don’t possess even basic people-management skills.

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