Pluspunten
Solid business, dominant in Denmark and Norway. The company has recently become commercial (it was fully owned by banks earlier), but all considering, business part is well run and managed, and good at exploiting its dominant position.
Minpunten
Much of the IT part management is a disaster. Many systems have many incidents and customers are not satisfied. IT vice presidents are mostly old-timers and have no idea of how to fix this other than appoint a pointless task force, but are very good in keeping their position. Business is not used to push the IT part so there are little consequences. The company has little or no recognition for actual performance. The result: a madhouse for employees, declining competence and the few good managers leaving running.