A company that's lost it's unique charm - werkgeversreview Key Account Customer Service Representative bij On

3,0
4 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Overall there are great people working there -Very flexible work life balance -Fun team days and in office events -Good benefits -Still has some of that unique small company charm

Minpunten

-Very limited room for growth depending on which department you work in -Had become very clique -Communication from upper leader leadership has always been very bad -A lot of middle managers who don't support or facilitate the growth of the employees under them -HR only listens to leadership and not the standard employees -Compensation has always been low and it doesn't sound like leadership will ever actively improve it -Some departments are very clearly on the bottom of the totem pole

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Reactie van On
8mo
Hi, thanks for taking the time to leave us your review. We care about each teammate's experience and genuinely want to create a culture where the whole team can thrive and feel valued and safe. On has experienced growth over the years and with it comes new challenges. We're always looking to improve and really value the feedback from our teams – communication is one area we're continuing to work on and will keep prioritizing.

Ontdek andere reviews over On

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for!

Minpunten

still new to retail space, so some processes have not yet been established

1,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Room for growth, especially if you really go looking for opportunities. Most of the opportunities are within retail. Don’t expect to be launched into a corporate role from a retail role.

Minpunten

- Pay is not good. Similar retailers pay several dollars more per hour and offer better benefits. They say that the rate is competitive but having worked for several other retailers, it’s not. - Operations are a nightmare. The company has scaled too fast and has left many loose ends that are still not tied up. Good luck finding answers to any problem that comes up. Be warned that paychecks and benefits WILL get screwed up. There are so many inconsistencies that make for more work and needless interpersonal friction. - Too much information is available for the entire company to view. There are not appropriate channels built in to limit access to information based on title and responsibilities. - Company culture is fine, but not for everyone. I did not feel welcome. I would not recommend working here unless you do super well with ambiguity. This company is still running like a startup.

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