On a grease-slide to an outsourced hell. - werkgeversreview Patient Care Coordinator bij One Call

2,0
21 feb 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Co-workers were a lot of fun. HR was always sensitive to employee needs. Continuous opportunities for additional training. Work-Life balance is good for students.

Minpunten

All telephonic positions (that are left) are in the process of being sent offshore. Upper-management is out of sight and cannot relate to their employees. Extremely difficult to get promoted. Very racially charged environment. If you aren't a member of a certain church - forget about getting promoted in Jacksonville! Numbers based. Patient's quality of care always comes second to profit-margins. Insurance companies hate working with us because of the outsourcing. You will be yelled at by customers at least once every day.

Ontdek andere reviews over One Call

5,0
25 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Minpunten

Sometimes the company operates as the world's oldest start-up company.

1,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The hard working people developing and testing the software are good people who just want to succeed.

Minpunten

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

2
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle