Great product, but no strong leaders left! - werkgeversreview Anonieme werknemer bij OpenTable

3,0
29 jan 2019
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great products - both for restaurants and diners Good work/life balance

Minpunten

Lack of clear leadership and direction after Kayak takeover. Morale is extremely low after many beloved OpenTable CxO departures. Alcohol is a key part of the company culture. Drinking should be your thing if you want to be part of the in crowd Middle management is very mediocre. People are promoted primarily based on their relationship with senior management, and not based on their ability to do things. Do not work here if you need any sort of immigration support. They clearly slow down the immigration process to prevent employees on work visas from leaving. Take care to retain employees that actually get stuff done

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5,0
10 jun 2026
Anonieme freelancer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company culture and team

Minpunten

There is not negative aspects.

1,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

* It's a great brand * Great partners * Decent product with strong distribution

Minpunten

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Reactie van OpenTable
2w
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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