4,0
16 mrt 2021
Voormalige werknemer, meer dan 3 jaar
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Company Benefits, Company Culture, Free Stuff in Office, great connection within teams which made it feel like on big family
Minpunten
QA requirements too focused on American market, agents were often just ticking things off in order to get a good QA which made calls and emails less natural and put unnecessary pressure on the agents. Management is talking badly about other agents or ex- employees during meetings.