Typical call center environment - werkgeversreview Anonieme werknemer bij Optimum

3,0
22 jun 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

I have made a few good workplace friends, even a few I would consider friends outside of work. The pay wasn't to bad for region

Minpunten

With the sale to Altice, several positions have been eliminated since April from the North Carolina region. And since that time, rumors have been spreading that the call center may be closing soon. And if you're paying attention the writing is on the wall that the rumors are true. But no one from upper management or corporate will share any information. Before the Altice purchase, it was the typical call center environment. Very political and high school like. Very rarely did promotions go to those deserving .

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5,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

flexible, fast-past, challenging but fun projects

Minpunten

frequent organizational and structural changes, including layoffs

2,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Peers were kind, supportive, and friendly. Ok compensation.

Minpunten

Leadership was constantly changing and bringing in new employees to fix issues that wouldn't be fixed by them; the company's strategy wasn't on point. Slow promotions and career development/advancement.

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