This place needs Unionized!!! They are abusive - werkgeversreview Sr. Customer Service Advocate bij Optumrx

1,0
28 sep 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home, They provide the equipment

Minpunten

Toxic work atmosphere! Poverty wages. Toxic positivity, they place swarmy cooperate shills in all supervisory roles. 60 hours/ week mandatory overtime January-April, and they will fire you if you burn out. We have to lie to the customers about a number of things and that the blame no matter what-essentially be the whipping post for a shoddy company. My paycheck is written by United Healthcare Group and the health insurance is the worst I've ever had.... and I work for an insurance company . They try to entice you with performance bonuses, but then constantly move the goal posts and require absurd conditioned to them, make them like a carnival game. They are abusive to your work-life balance. This place desperately needs a union!

Ontdek andere reviews over Optumrx

5,0
9 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wonderful work-life balance, amazing workspace

Minpunten

Nothing much, I loved working at Optum

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Not many pros anymore other than generous PTO accrual.

Minpunten

Company culture shift. Less collaboration and more siloing. They care more about profit/bottom line than their employees or members

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