Horrible place to work for! - werkgeversreview Online Payroll Technical Support Representative bij Paychex

1,0
7 feb 2017
Aanbevelen
Goedkeuring directeur
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Pluspunten

Benefits are ok, most employee's are great to work with.

Minpunten

TOO many to list. Pay is way to low for what they ask of you. Management is horrible! Instead of bonuses for doing great they give the employees a jeans day and act like they just filled the presents under the christmas tree! Annual raises are a joke. Not even a cost of living increase. I worked there for 5 years and only made a couple of bucks more an hour than brand new temps they would hire. Annual raises are between 0-5% but never heard of anyone ever getting higher than a 3.7%. With no bonuses and no profit sharing that's just a slap in the face. They will definitely give out 0% raises, but never 5%'s! Management is completely 2 faced and will throw you under the bus any chance they get. They don't care about the "lil guy" because we're just pee ons to them who help them make bigger bonuses! We never get praise for doing good, but always get in trouble when something goes wrong. They even terminated 20+ temps because they said our service levels were "too good", and people calling in should have to wait. Management and Sales people are the only people who make big money yet its the other positions who keep the clients happy.

Ontdek andere reviews over Paychex

5,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Sales training - Team support - Goal oriented work

Minpunten

Day to day misaligned with company values

1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nothing is good about working here.

Minpunten

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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