Great place to work if you have a good manager - werkgeversreview Insurance Agent bij Paychex

3,0
25 feb 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Paychex sales training at Rochester is second to none! Lot's of team building, positive reinforcement and real world application. Benefits package is great! Great place for entry level salespeople to gain experience.

Minpunten

After sales training is complete you are put in the field and expected to produce with little or no follow up insurance training. My DSM was not much help in gaining the ongoing education necessary to be successful in this position. As soon as you are not producing at quota, it gets ugly!!! Process and procedures are constantly changing which makes it difficult get into a groove. The activity level expected by management is counter productive to servicing new clients. This job is NOT about life balance!!!! The agency is a work in progress and maybe someday they will get it right.

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5,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Sales training - Team support - Goal oriented work

Minpunten

Day to day misaligned with company values

1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nothing is good about working here.

Minpunten

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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