PetSmart

Reviews voor PetSmart

Behind the times. - werkgeversreview Store Manager bij PetSmart

3,0

7 jul 2011

Store manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great customers shopping in an environment that they love for their pets. Customers love being there and are always in a great mood.

Minpunten

Company over complicates every task. Poor associate training programs with no flexibility in scheduling. Bare minimum floor coverage. Hire them, throw them out there mentality. Very poor wages for hourly team.

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5,0

26 jun 2026

Store associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

helping pets and their parents, working with motivated and positive people, and the work environment was great!

Minpunten

they could only offer part time hours

Reactie van PetSmart

We're happy to here you enjoed working with us! Thanks for taking the time to share a bit about your #LifeAtPetSmart with us.

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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