Not your typical pet store - werkgeversreview Anonieme werknemer bij PetSmart

2,0
12 okt 2009
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Helping out customers with their needs is satisfying because you can share your knowledge -You learn a lot of new things -The majority of people aren't that bad -Customer relations

Minpunten

Management is the number one thing that needs to be improved. The managers don't really know what they're doing half the time, yet they're always hasseling associates. There is a lot of favoring, even if you do your job right. The policies are always changing and it's hard to keep up. The company expects a lot from their employees with little reward. The pay isn't great at all. They hire too many people and then spread hours thin. There should be more in store promotions rather than outside hires because some people deserve the promotion more than the new hire.

Ontdek andere reviews over PetSmart

5,0
5 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very good relationship with colleague

Minpunten

Not very flexible on work times

avatar
Reactie van PetSmart
3w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

avatar
Reactie van PetSmart
3d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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