Expanding knowledge in the animal care field
meeting new animals every day
most of the staff are like minded and care
Minpunten
overworked
underpaid
management thinks you're expendable
Forced to do things you aren't comfortable by management
Reactie van PetSmart
5y
We're sorry that this was your experience. We always appreciate hearing feedback from our associates and are happy that you took the time to bring this to our attention. Please know, you can also share your thoughts via the CareSmart line at 1-800-738-4693. Thanks, again!
If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.
Minpunten
Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.
Reactie van PetSmart
4d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.