So much Drama - werkgeversreview Anonieme werknemer bij PetSmart

2,0
4 aug 2014
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fun job. Work with animals all day and meet interesting people.

Minpunten

No accountability to staff or management. Drama everywhere drama. Upper management ignores complaints from staff and other management. Harassment and intimidation is considered acceptable, along with flat out bullying. Company HR is little to no help in the situation. Limited/Poor Training. Company has a huge overdone training process that even tests you after you are done. None of what you learn is useful in your job and even your final test is a pass no matter what. Too many manipulative personalities.

Ontdek andere reviews over PetSmart

5,0
26 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good job and location nice

Minpunten

None that I can think of

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

avatar
Reactie van PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle