Terrible experience and potentially destroyed lives - werkgeversreview Store Manager bij PetSmart

1,0
16 dec 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The customers and some of the coworkers are good people but for the most part you will work for terrible lazy people in management.

Minpunten

Salon is a mill and weekly injuries of animals occur and salon associates are drama filled people that don't care about the dogs the give care to. Management is lazy and untrustworthy The hours are minimal and you will be expected to sell sell sell while being chained to the register You will be lulled into security and fired as if you are nothing. They cut the hours yet give iPads to every store and you will be expected to get ipad sales with minimal help. Animals in care for sale are treated as if they are disposable with no regard to constant sickness. Field management will treat you as if you are disposable. Rude hateful people will be promoted ahead of good people.

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5,0
5 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good place to work there

Minpunten

The location is very far

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

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Reactie van PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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