Your experience can vary greatly, depending on your Salon and Store Manager. - werkgeversreview Pet Stylist bij PetSmart

2,0
15 jan 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent benefits, 15% discount, pet grooming is a job that can't be "outsourced", free training class, appears to be fairly easy to advance into management if you are willing to relocate.

Minpunten

As a groomer, you make your money on commissions, if the salon is overstaffed you will not make more than your hourly wage. You must work holidays, nights, and weekends. Safety rules were not enforced by my district manager, my salon manager tried to have us follow rules, but no one else in the district did. The store manager for most of my employment was great with customers but had no interest in enforcing rules. Associates stole from the register, shirked their duties, were rude to other associates, stole merchandise and nothing was done. The second manager of our store had no business being a manager, he had no concept of customer service or being pro-active with problems. He also lied about me at least twice to our district manager. If you have a good manager and district manager you could have a good experience, but it will change greatly from store to store.

Ontdek andere reviews over PetSmart

5,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

helping pets and their parents, working with motivated and positive people, and the work environment was great!

Minpunten

they could only offer part time hours

avatar
Reactie van PetSmart
3d
We're happy to here you enjoed working with us! Thanks for taking the time to share a bit about your #LifeAtPetSmart with us.
3,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

avatar
Reactie van PetSmart
3d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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