First year can go by fast but ultimately you get worn out at every level. - werkgeversreview Pet Care Specialist bij PetSmart

3,0
10 mrt 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Unique, diverse & fun retail environment. Gain knowledge about animal health to offer advice to customers. Medium level benefits package offered only to full-timers, but difficult to get full-time. Paid vacation. Part-timers get a smaller benefit package containing even less options, but at least its something. 15% employee discount, and easy to get time off as needed.

Minpunten

Yearly reviews are often late. Poor and very low raises make you feel you're not appreciated. High expectations from you but little recognition in return. Few chances for promotion at associate level unless you are a manager already. Even managers get burned out early on, high stress for them.

Ontdek andere reviews over PetSmart

5,0
1 jul 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Well run stores. Offers PTO

Minpunten

not much work life balance

3,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

avatar
Reactie van PetSmart
4d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle