Toxic HR! - werkgeversreview Human Resources bij PetSmart

1,0
13 aug 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pets, the pay used to be decent until we stopped paying company bonuses, we skimp on merit and took away other bonuses.

Minpunten

To get promoted you must be part of the HR clique, also referred to as the ‘mean girls club’ . If you’re in your 20’s and 30’s, black, hispanic, gay or trans or at least pretend to use pronouns you’ll have a chance. If you don’t fit within their box of approved kind, you’ll never be given a chance no matter what your experience is prior to PetSmart or during. The most inexperienced choice will get the job if they fit the current agenda. If you stay heads down, never question anything, engage in the water cooler gossip and suck up to the right people you’ll do fine. Don’t take a remote job they let all those go with the last 4 layoffs. The care line has become the ultimate way for associates to get their boss or peers fired. If you learn the right trigger words to use, you can literally get anyone fired, no matter what they said or didn’t say or do. The investigations are very one sided and the cases are encouraged to be ‘wrapped up quickly’ without considering the accused. Policy violations or not, if the accuser knows the right verbiage to use, you’re a goner. So sad to see leaders walking around on the gg shells afraid to hold anyone accountable of fear of being tattled on or accused of something they didn’t do.

Ontdek andere reviews over PetSmart

5,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good pay benefits PTO always approved

Minpunten

sometimes pet health and care is overlooked

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

avatar
Reactie van PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle