Great company - werkgeversreview Customer Service Representative bij PickFu

The team culture is amazing. Lots of diversity and inclusion. Strong values. The benefits and perks, including: flexible hours, continuous feedback, parental leave, unlimited PTO. The ability to work from anywhere allows me to spend one week on my couch, and the next week working in a different country. A small but mighty team means that we all know one another; we see the individual contribution and impact from each person.

We are an intentionally small team, more obsessed with sustainability than hyper-growth at all costs... This means we have to be scrappy, resourceful, and creative. As a remote company, most of us have never met in person and probably never will. :(

Coming from the corporate world, I was used to a lot of red tape, only black and white processes without deviation and lack of interest in making necessary improvements. With PickFu, it's the opposite- we know that we are powered by amazing people and our collaboration along with understanding the power of improvement, is what continues to make us better and stronger. This is one of the best, most fun teams I've worked with which is what drives me each day. Also, as a working mom, I need flexibility in my life. As everyone knows, life happens and things inevitably come up, but no matter the circumstances, I've always received understanding and support. Communication is very important to me and our company, which we do very well. We also know when a meeting could have been an email and vice versa ;)

Although I wouldn't necessarily consider it a con, as a small startup, each person has to wear multiple hats as we continue to scale. It can be challenging to be responsible for many things, in a shifting environment, but again, we communicate a lot and encourage every employee to bubble up issues and frustrations so we can help remedy or balance the workload.