As a college educated employee, I believed that I would be able to have a career at Progressive. I was wrong. - werkgeversreview Customer Service Representative bij Progressive Insurance

1,0
25 jun 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There is an on-site health center, summer event, good people and Starbucks.

Minpunten

No concern for work/life balance. Employees are treated poorly and are expected to do more and more work while having their pay cut. Getting another position is very difficult. Current employees are given no preference over outside applicants.

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5,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance is decent

Minpunten

Management can be overbearing with the micromanagement

5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

Minpunten

-TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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